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Do you sell gifts cards?Yes! They can be mailed or picked up in person.
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How do I properly put on my hat?Hold the crown as you put the hat on from the front to the back.
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How do I clean and care for my fur felt hat?Store your hat upside down on its crown when not in use to avoid the hat flattening out. Remove dirt and dust from the hat by using a soft brush and brushing counter-clockwise. Avoid exposing your hat to high temperatures and heat as it will cause the hat to shrink.
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How do I clean and care for my straw hat?Store your hat upside down on its crown when not in use to avoid the hat flattening out. To clean your hat, use a warm rag and brush your hat counter-clockwise. You can also use baby wipes. Avoid exposing your hat to high temperatures and heat as it will cause the hat to shrink.
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What do the X's mean?The quality of the hat body is what is used to determine the X's in a hat. In felt, it is determined by the percentage of furs used to make the hat. The mixture of furs we use determines the X's for a hat. In straw, the X's also determine the quality of the hat, with tighter and narrower straw reeds marking a higher X. The more X's marked on a hat means a higher quality of hat.
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How do I figure out what size hat I wear?You will need a cloth measuring tape to measure the circumference of your head where you would usually wear a hat. Take your measurements and refer to the chart below.
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Are there men's and women's hats?All of our hats our unisex.
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